1. Digital Services & Immediate Access

JEEJeeto offers instant digital access to practice tests, computer-based exam simulations, detailed solutions, and personalized analytical dashboards. Upon successful transaction processing, subscription benefits are provisioned immediately to your registered user account.

2. Cancellation Notice Window (2 Days)

If you wish to cancel your subscription, you must notify us within 2 days (48 hours) from the exact date and time of purchase. Requests submitted after the 48-hour window has elapsed will not be eligible for cancellation or refund under any circumstances.

3. Eligibility Criteria for Refund

Refunds within the 2-day period are subject to the following fair usage conditions:

• The request is initiated within 48 hours of subscription activation.
• The account has not excessively accessed, attempted, or extracted a substantial volume of premium test series content.
• Duplicate or erroneous debits where an account was charged more than once for a single plan.

4. Review & Payback Timeline (Up to 14 Days)

Upon receiving your cancellation request, our billing team will verify account activity, payment receipts, and gateway logs. The review, approval, and payback process may take up to 14 business days to complete. Approved refunds will be credited back exclusively to the original payment method (Bank Account, UPI, or Card).

5. Payment Gateway Charges

Please note that any non-refundable convenience fees, processing charges, or banking transaction levies charged by third-party payment aggregators (e.g., Razorpay) may be deducted from the final refunded settlement.

6. How to Request a Cancellation

To request a subscription cancellation and refund within the 2-day notification period, send an email to aashishraj0310@gmail.com containing:

• Registered account email address and candidate name.
• Payment Transaction ID / Order ID.
• Date and timestamp of transaction.
• Specific reason for the cancellation request.

7. Support & Billing Inquiries

For any assistance with payment disputes or billing queries, contact our support desk:

Email: aashishraj0310@gmail.com
Platform: JEEJeeto